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Privacy Policy


OVERVIEW

Rayzlee is an online company; operating its business through the internet.

Please refer to the article listed below to review our privacy and ethical policy. Kindly note that whenever referred to The terms “we”, “us” , “our” and "our Service" refer to Rayzlee.com. And whenever “you, your, customer” is stated, then we are talking about “you as a customer” and as the second party. By visiting our website, you accept the practices conducted as described in the Privacy Policy section here in.

Availing yourself to our products will always be safe and secure.  Our privacy policy is stringently enforced so your information is always kept completely confidential.  We use different safeguards techniques to assist us in preventing unauthorized access and maintaining data accuracy; including your personal information. Except that, we use some of the contact information such as; name, physical address, telephone number, email address, and information volunteered by the customer, such as survey information and/or site registrations for the business need. In fact, the information we collect is used to improve the service of our Web page, to notify consumers about updates to our Website, and for keeping a record for the promotions and the company’s announcements. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the Contact Us section.

 

  • SECTION 1 – COLLECTING PERSONAL INFORMATION?

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels: 
  • Disclosure for a business purpose: shared with our Rayzlee processors

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and7or PayPal account name), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor providers who supply the items , ship the items, support in delivering the items..

 

  • SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by mailing us at care@rayzlee.com or by clicking on the unsubscribe link that will be available in marketing emails.

 

  • SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

  • SECTION 4 - PAYMENT

If you choose a direct payment gateway to complete your purchase, then payment provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Rayzlee.com will never save or share your credit card information and will always use the highest security to encrypt your information.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

 

  • SECTION 5 - SHARING YOUR PERSONAL INFORMATION

To provide support, tailor marketing to your needs, respond to your requests and improve the service, Rayzlee.com may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications. In addition, Rayzlee.com may share your contact information with other selected partners that offer complementary products or services.

Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy.

 

 

  • SECTION 6 - THIRD-PARTY SERVICES

In general, Rayzlee.com uses some third parties to administer a limited set of advertisements on its Web sites. No personal information is provided to the advertisers as part of this process, but aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

 

  • SECTION 7 - SECURITY

The security of your personal information is very important to Rayzlee.com. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, Rayzlee.com uses the highest security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

  • SECTION 8 - COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

 

  • SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If you are under the legal age, you may use Rayzlee.com only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of majority without the consent of the child's parent or guardian.

 

 

  • SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

  • QUESTIONS AND CONTACT INFORMATION

If you believe your personal information has been used in a way that is not consistent with this policy or your specified preferences, or if you have further complaint or questions related to this policy, please contact us by email at care@rayzlee.com